![]() If you flame me in your newsletter I simply do not see it. ![]() Its analytics don’t even track inter-Substack mentions. Beyond that, Substack is basically just a text editor, an RSS feed, a Stripe integration, and an email management service. To be clear, I am not affiliated with that, nor was I offered it. Substack has leaderboards for different topics, a community spotlight program via a newsletter, open comment threads, and the controversial Substack Pro program, where the company gives writers a money advance to join. But because Substack is not exactly a platform, as we typically think of them now, a lot of the usual online community philosophies don’t totally line up. I’ve written about it before and I’ve argued that it might need some clearer anti-harassment guidelines in place for when the high-profile bloggers migrating over to the site do what bloggers do best: cause unfathomable amounts of internet drama. Substack is a weird site to include in the moderation discussion. And because tech journalists these days are constantly told they’re just being negative for negativity’s sake, I like to try and highlight platforms that seem interested in improving their moderation - Pinterest, Twitch, and Discord - as often as I rail against sites that I think suck at it - Twitter, Facebook, and Clubhouse. I believe that much of the work that needs to be done to make a better, safer internet happens not by extremist whack-a-mole (though I don’t mind it) but with healthy incentive structures, algorithmic transparency, good UX design, and strong anti-harassment tools. ![]() I subscribe to the theory that everything online, and, more recently offline, is essentially just message board drama. If you’ve been reading Garbage Day for a while, you know I write about content moderation a lot.
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